With 33 years' experience in health and social care, Suzan Collins was delivering training on best practice when she was first contacted with the news that her mother had broken her leg at her nursing home and been transferred to hospital. There followed a chain of ongoing bad practice and poor care that Suzan, with all her knowledge and experience of 'the system' could not influence. What had really happened? Who was responsible? How could they be called to account? How could this be prevented from happening again? What would you do in her place? Share her experience and what she learned that could help you and those you care for.
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SOURCE: Received for review from the author.
FIRST SENTENCE (Chapter 1:Accidents don't happen): It was 11 March when my sister called; our mother had a broken ankle due to an accident with the hoist in her nursing home.
MEMORABLE MOMENT: Suzan's reflections on what should/could have been done.
MY THOUGHTS: A chronicle of what happens when the authors mother is failed by the very people who should have been caring for her. Beyond My Control is a topical read written by a health care trainer who, with over 30 years experience, found herself battling bureaucracy after her mother, having broken both her legs at the nursing home where she is a resident, is admitted to hospital where once again she is failed by a flawed system.
A harrowing read that one cannot help but be moved by. Given my personal circumstances I did think twice about reading this but, despite having shed more than a few tears, I did find all of the advice including the extensive appendices (much of it written using bullet points) concise, very informative and, best of all, easily read by the layperson.
Though undeniably a shocking account of grave negligence I'd recommend this to anyone who finds themselves in the position of a loved one needing care for as the saying goes 'to be forewarned is to be forearmed'. And as for those in the care profession? This is definitely something they should read.
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