18 Sep 2011

I SO WHAT TO BE OVERCHARGED £1.10

No, it's not Monday, I just wanted to confuse you all by posting my Monday Media post on a Sunday.

Now that's what I call service with a smile dinosaur......


M&S CUSTOMER DEMANDS AN APOLOGY. A Marks & Spencer customer who demanded a "hand-drawn picture of a smiley dinosaur" after being overcharged for a sandwich was delighted to receive exactly that.
Bill Bennett fired off a letter demanding a refund after he was overcharged £1.10 for a salmon sandwich at an M&S store.
He was promised a £5 voucher as compensation – but when it failed to arrive, he asked for a hand-drawn picture of a smiley dinosaur instead, to cover the inconvenience.
To his surprise, M&S customer adviser Steve Jones sent the voucher and the child-like drawing through the post. - Steve Morris, The Guardian (13/09/2011)

Exterminate! Exterminate!

DALEK SETS NEW RECORD. Doctor Who fan Rob Hull has set a Guinness world record after amassing a huge collection of 571 unique Dalek models. - Jimmy Nsubuga, The Metro (14/09/2011).

Slug slows traffic to a, erm, snail's pace.

SLUG CAUSES TRAFFIC CHAOS. Council engineers were called to a busy junction in Darlington, County Durham, when the lights failed.
They found the dead slug when they opened the control box in Whinfield Road near the town's Asda supermarket.
Councillor Chris McEwan who has received complaints from residents about the fault, said: "Somehow the slug managed to infiltrate the control mechanism, sit on the circuit board.
"We don't know how long the slug had been there.
"Unfortunately, it was dead by the time we found it, so we were unable to question it.
"Sadly, you just can't legislate for a rogue slug trying to take out Darlington's traffic system." - Yahoo News (14/09/2011)

PLEASE NOTE : Wherever possible I will endeavour to bring you the links to articles I have used in my Media Monday posts but this is not always possible.

17 comments:

joan said...

i would'nt mind being overcharged to get a smiley dinosaur and the voucher either

Arti said...

Thats so cute, hand drawn dinosaur!! Really amazing story, loved it.
Have a fabulous sunday:)

anilkurup said...

The week of the dinosaur and the slug1

Dizzy C said...

The M&S story is fun.

The Rail companies have not used that one yet....slug on the lines.

have a great week, Tracy
carol

Kelly said...

How funny! The slug brought traffic to a snail's pace! (groan!!)

Mamakucingbooks said...

Well, that is a nice surprise to received the voucher and a hand drawn picture of a dinosaur. I wonder who drew the pic. One of the staffs or their kids...

Alexia561 said...

Love the smiley dinosaur! Strange thing to ask for, but what great customer service that they gave him what he wanted! *L*

Dorte H said...

What a lovely dinosaur!

Katie Edwards said...

What a peculiar thing to ask for. And yet very reasonable. It is a very friendly-looking dinosaur.

Jenners said...

I am just hung up on WHY he wanted a hand-drawn picture of a dinosaur!?

Sheila (Bookjourney) said...

Ahhh you make me laugh... these are so awesome!

baili said...

it is so cute ,thanks for interesting sharing dear ,hope all is is well in ur wonderful world god bless

Nikki-ann said...

Loving the M&S apology! :D

Suko said...

Fun Sunday-Monday post! The dinosaur drawing is actually quite cute.

John McElveen said...

Wonderful Post--SLUG it out!!!

John

naida said...

lol about the dinosaur photo. what the heck?

Betty Manousos@ Cut and Dry said...

thanks for the laugh.

these are all great!

betty xx